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What You'll Do:
- Support customers through email case work on Lone Wolf's Back Office product.
- Log details of support sessions and challenges in the ticketing system.
- Manage your own case workload, prioritizing and triaging as needed.
What You'll Bring:
- 2-3 years of experience using or supporting Back Office is a plus.
- 2-3 years of experience in Customer Support preferred.
- Accounting knowledge and experience with Salesforce, Zendesk, or similar ticketing systems.
Company Culture:
- Committed to supporting real estate professionals and building a diverse and inclusive workplace.
- Celebrates individuality and encourages a work environment where everyone feels valued.
Lone Wolf Technologies
Lone Wolf Technologies simplifies real estate transactions by providing a seamless digital lead-to-close experience for agents, brokers, and their clients. They are committed to supporting real estate professionals while building a diverse and inclusive workplace that celebrates individuality.