Technical Support Representative

About FBS:

• FBS is a 100% employee-owned real estate software company with over 45 years of industry leadership.
• We are dedicated to listening and providing solutions in a timely manner with a focus on our clients' needs.

Key Responsibilities:

• Provide customer support and technical issue resolution via phone, email, and chat.
• Support customers for our web-based and app-based products.
• Keep accurate records of customer interactions in HubSpot and coordinate with internal teams.

Qualifications:

• Excellent communication, interpersonal, and organizational skills.
• Proficiency in internet-related applications and web browsers.
• Ability to work independently or with a team and manage workload effectively.

Why Work With Us:

• We offer competitive pay and each employee-owner earns company stock as the company grows.
• We have strong healthcare benefits and a professional yet casual, resource-rich working environment.
• We provide the freedom to be individuals who work together towards common goals.