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About the Role:
- You will own a portfolio of clients and serve as their primary strategic point of contact.
- You will drive retention, identify growth opportunities, and ensure clients realize value.
- You will work closely with sales, delivery, and leadership teams.
Key Responsibilities:
- Manage the full client lifecycle including onboarding, renewals, and expansion.
- Monitor account health, identify churn risks, and coordinate solutions.
- Lead regular business reviews and strategic conversations.
Requirements:
- 3+ years of experience in Client Success or Account Management.
- Experience with Sage Intacct ERP is strongly preferred.
- Strong communication and organizational skills.
Partner Company
They are a B2B technology services business supporting small and mid-sized companies with critical operational needs. As an established and growing company, they offer a fully remote environment with a focus on client success.