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Your Mission:
- Serve as a strategic bridge between customers and internal teams in a relationship-driven advisory role.
- Work closely with customers to understand business challenges and translate them into actionable projects.
- Deliver measurable value over time as an internal consultant in a high-growth SaaS company.
What You’ll Do:
- Build deep, ongoing relationships with customers to understand evolving business challenges and GTM strategies.
- Translate customer problems into scoped internal projects, partnering with Product, Engineering, and Data teams.
- Act as the customer's strategic advocate internally to shape roadmap and priorities.
- Develop and present recommendations to customer stakeholders, framing insights in terms of business outcomes.
- Identify opportunities to expand customer usage and deepen platform adoption.
- Collaborate with Account Management and Data teams for continuity from launch through long-term engagement.
- Bring a consulting mindset to ambiguous problems, structuring questions and delivering clear recommendations.
What We’re Looking For:
- 2+ years in management consulting or strategic customer-facing roles, with MBB preferred.
- Strong business acumen to understand complex GTM motions and connect challenges to solutions.
- Excellent stakeholder management, comfortable presenting to senior leaders.
- Highly analytical with data comfort to structure ambiguous problems and communicate recommendations.
- Familiarity with B2B SaaS, marketing, sales operations, or revenue analytics is a plus.
- Ownership-first mindset with initiative and speed in early-stage environments.
Hockeystack
HockeyStack builds a marketing attribution and revenue analytics platform for B2B companies. They have raised $50M+, grown to 8-figures ARR since 2023, and work with clients like Microsoft and Harvey, operating in San Francisco with a fast-paced, winning culture.