Sr. Strategy & Operations Analyst, Deal Desk

Twilio

Remote regions

US

Salary range

$96,640–$120,800/yr

Benefits

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About the Role:

  • This role is a key part of the Deal Desk Team, supporting sales and deal velocity through cross-functional collaboration.
  • You will lead implementation of critical internal projects and manage core operational tools.
  • The ideal candidate is curious, action-oriented, and able to tackle complex analytical challenges.

Responsibilities:

  • Assist in exploring AI tools to modernize Deal Desk workflows and facilitate automation.
  • Take ownership of dashboards tracking deal velocity, bottlenecks, and discount trends.
  • Create and update enablement resources and Deal Playbooks for Global Sales Teams.

Qualifications:

  • A Bachelor's degree plus 3+ years of experience in Corporate Finance, FP&A, or a Deal Desk role.
  • Demonstrated analytical and financial skills with advanced Excel/Google Sheets proficiency.
  • Experience with Salesforce, Tableau, CLM, and JIRA is desired.

Benefits:

  • Competitive pay and generous time-off, including paid personal time off and sick leave.
  • Ample parental and wellness leave, plus healthcare and retirement savings programs.
  • A remote-first culture with opportunities for travel and team connection.

Twilio

Twilio is a communications platform that delivers innovative solutions to hundreds of thousands of businesses and empowers millions of developers worldwide. The company is dedicated to a remote-first work culture with a strong emphasis on connection and global inclusion.

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