Support Engineer (EMEA)

The Role:

• Own and resolve helpdesk tickets for non-enterprise customers, covering account management, billing, and access.
• Identify and automate repetitive requests to scale support operations and improve efficiency.
• Collaborate with Product and create documentation to enable self-serve customer resolution.

Requirements:

• 3+ years in technical support or solutions engineering with hands-on n8n workflow experience.
• Comfortable debugging APIs, webhooks, authentication, and cloud infrastructure on AWS, GCP, or Azure.
• Familiar with networking, Docker/Kubernetes, and communicating technical issues clearly.

Why n8n:

• Play a key role in scaling customer support with automation at a fast-growing startup.
• Work with a supportive remote-first team that values autonomy and experimentation.
• Enjoy 30 days of vacation, equity, learning budget, and health benefits.