Coordinate responses to service escalations, including investigation and documentation.
Perform root cause analysis of service escalations to identify improvement opportunities.
Assist in identifying and developing Operations Reporting and Underwriting manuals.
Fetch is dedicated to helping pets live their healthiest and happiest lives through comprehensive insurance coverage. They are a high-growth Warburg Pincus portfolio company with over 350 pet-loving employees shaping the future of pet health and wellness.
Develop and manage a large block of stop loss business, partnering with the sales team to grow the top line while ensuring target loss ratio is met.
Apply underwriting rules, risk management principles and regulations to ensure compliance with corporate requirements and state/federal legislation.
Develop sound Specific and Aggregate Stop Loss pricing recommendations using multiple tools, including medical evaluations of ongoing large claims.
Crum & Forster (C&F) provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. With more than 2000 employees in locations throughout the United States, C&F is increasingly winning recognition as a great place to work, earning several workplace and wellness awards.
Drive conversations through inbound and outbound calls for a seamless experience.
Deliver fast, accurate multi-carrier quotes using underwriting judgment.
Guide members through coverage choices to ensure they feel informed and protected.
Branch aims to make insurance accessible by using data, tech, and automation. They focus on simplifying the insurance process and passing savings to members, redefining the insurance work environment with a remote-first approach and opportunities for growth.
Ensures a profitable book of business by appropriately evaluating risks within established authority.
Makes subjective quality exceptions to retain profitable business with moderate supervision.
Communicates with assigned agents to educate on market appetite and explain underwriting guidelines.
Liberty Mutual strives to create a supportive and inclusive workplace where everyone feels valued. They offer comprehensive benefits, workplace flexibility, and professional development opportunities, fostering a community where individuals can make a meaningful impact.
Own pipeline from initial review through final approval, maintaining a consistent daily review cadence and meeting quality standards.
Identify the right conditions for each file, communicating the reasoning clearly to processors and homeowners.
Ensure property title is free of restrictions and identify specific conditions needed to cure any title issues.
Splitero helps homeowners access their home equity without monthly payments, offering a modern alternative to traditional financing. They foster a culture of transparency, innovation, and inclusivity, valuing every team member's voice and promoting growth as a team and as individuals.
EPIC Insurance Brokers & Consultants is one of the fastest-growing firms in the insurance industry. Fueled by capable, committed people, EPIC has over 3,000 employees nationwide and is headquartered in San Francisco, founded in 2007. Our core values are: Owner mindset, Inspire trust, Think big, and Drive results.
Support product analysis by gathering and organizing data related to product performance, pricing, and underwriting trends.
Assist with market research and help maintain competitive intelligence across insurance products and states.
Help prepare presentations and reports to communicate findings to team members and stakeholders.
Branch is on a mission to make insurance more accessible. They innovate using data, tech, and automation to simplify insurance from start to finish, and pass those savings along to their members, redefining what it means to work in insurance.
Responsible for the research cycle, including designing survey questionnaires or qualitative instruments, deploying research projects, conducting data analysis.
Work closely with cross-functional teams, including marketing, sales, product development, customer care, claims, IT, and more.
Develop and maintain dashboards and reports to track key performance indicators related to each initiative.
Travel Insured International, a Crum & Forster company, is a leading travel insurance provider with more than 30 years in business. They are committed to providing dependable coverage, great value, and end-to-end satisfaction for all customers.
Effectively communicate, present and sell to our inbound inquiries.
Cross sell a wide range of personal lines products with multiple top-rated carriers.
Communicate with escrow and lender professionals to complete the sales process.
Fidelity National Financial's Property and Casualty Insurance Agency provides affiliated title insurance customers with a competitive path to purchasing homeowners insurance. They utilize an inbound-only sales model.
Review and assess medical and financial risk for complex underwriting cases.
Communicate underwriting decisions effectively with agents and distribution partners.
Provide technical support and informal leadership to the underwriting team.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Assist clients with their home and auto insurance needs, answering questions and providing documentation.
Proactively reach out to clients regarding their policies to ensure their needs are being met.
Communicate effectively via phone, email, and SMS with potential clients to build trust and deliver outstanding customer service.
YouSet is revolutionizing the insurance industry by combining technology, data, and human expertise. They’re on a mission to build the most user-friendly and highly rated insurance platform in Canada and have helped over 250,000 users shop for insurance.
Provides timely and accurate information and service to policyholders and agents.
Independently solves problems relating to policies and escalates others as needed.
Identifies, analyzes, and owns customer policy needs to ensure high customer satisfaction.
Liberty Mutual strives to create a workplace where everyone feels valued and supported. They foster an inclusive environment with comprehensive benefits, workplace flexibility, and professional development opportunities while valuing hard work and integrity.
Claims handling - processing and managing STI claims from registration through to settlement across commercial lines
Underwriting & portfolio - new business, renewals, endorsements, risk assessment and premium adjustments
Client & broker engagement - professional communication with brokers, clients and insurers, relationship-first
ICS connects skilled South African insurance professionals with remote roles at brokers across the UK and Australia. They are a small, responsive team that actually keeps you in the loop.
Deliver an outstanding customer experience by supporting inquiries across phone, email, text, and chat.
Manage high-complexity insurance workflows and inbound support requests to collect documentation.
Partner with clinical, scheduling, and operations teams to ensure accurate treatment plan alignment and continuity of care.
Expressable is a virtual speech therapy practice that aims to transform care delivery and expand access to high-quality services. Since 2019, they serve thousands of clients with a focus on parent-focused intervention and an e-learning platform with home-based learning modules.
Provide actuarial support for state filings for rate and other new initiatives.
Provide analytical insight and recommendations to State Directors to inform business decisions.
Develop subject matter expertise which can be leveraged countrywide.
Liberty Mutual is a Fortune 100 company. They strive to create a workplace where everyone feels valued and supported, with inclusion embedded in every aspect of their culture.
Assist clients and help them understand their commercial line service needs.
Perform diverse responsibilities to succeed in providing extraordinary customer service.
Maintain productive business relations with clients, producers, and underwriters.
Trucordia is creating the next great insurance brokerage. They offer an unrivaled combination of people, tools, and solutions, and deliver exceptional experiences. Ranked as one of the fastest-growing companies in the U.S., they have more than 5,000 team members across 200 offices.
Office based administration work to ensure high quality and efficient processing of administration requests.
Accurate timely and efficient data entry of insurance risks as per the client standards to achieve Service Excellence.
Participate and provide support to process improvement projects.
Genpact is an agentic and advanced technology solutions company that leverages process intelligence and artificial intelligence to deliver measurable outcomes. Powered by a team with an active learning mindset and client centricity, they deliver lasting value for the world’s leading enterprises.