VIP Host

Key Responsibilities:

• Create new business revenue by targeting and developing relationships with potential high-value players.
• Manage all aspects of player relationships, including hospitality events, communications, and escalations.
• Monitor customer betting behavior and ensure bonuses, gifts, and invitations are offered within agreed timelines.

Qualifications:

• 1-2 years of gaming experience (online or brick-and-mortar) and at least 1 year in a sales role.
• Proven experience in online gaming, customer service, concierge, or luxury account management.
• Excellent computer skills with emphasis on Excel, strong communication, and telephone etiquette.

Work Environment:

• Remote position open to candidates in Arizona, Colorado, Illinois, Michigan, or Ohio.
• Must be able to travel to on- and off-property events throughout the United States and Canada.
• Must qualify for licenses and permits required by federal, state, and local regulations.