Own the relationship with your assigned VIP players through daily, personal communication.
Deliver surprise and delight with personalized gifting, exclusive perks, and event invitations.
Be the fixer — when players hit friction, you own it end to end, escalating fast and closing the loop.
We are a fast-growing gaming and trading card platform where players compete, rip packs, and chase big moments every day. Our team is small and senior, with a culture that values ownership, high-agency, and genuine relationships.
Lead player development strategy, VIP programs, and revenue growth across online sportsbook and iCasino products.
Manage and coach regional VIP Managers to achieve customer engagement and revenue objectives.
Analyze KPIs, implement operational improvements, and collaborate with cross-functional teams to maximize market opportunities.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. It uses a technology-driven process to review applications and share top-fitting candidates directly with employers.
Own and evolve the Tiki Solitaire TriPeaks VIP program, building personalized experiences and engagement strategies to strengthen player retention.
Manage relationships with high-value players, using behavior and feedback to identify needs and improve the player journey.
Partner with the Player Services Manager to enhance player support quality, consistency, and effectiveness across workflows and policies.
Scopely is a leading video game and global interactive entertainment company, home to popular mobile games like MONOPOLY GO! and Pokémon GO. It is powered by thousands of world-class gamemakers globally, with a distinctive, tenet-driven culture that values diversity and inclusion.
Ensure a superior guest first impression through customized and authentic reservations experiences.
Manage reservations lead systems and support revenue management strategies including upselling and cross-selling.
Maintain complete knowledge of resort facilities, accommodations, rates, and promotions to assist guests.
Mauna Lani is a luxury resort on the Kohala Coast of Hawaii, offering transformational experiences and cultural immersion. It is part of the Auberge Resorts Collection, a portfolio of extraordinary hotels.
Manage high-volume phone calls to qualify leads and book onsite meetings for customers.
Maintain clean CRM records for every call, outcome, and next step.
Analyze personal performance data to help scale the process and book 10x more meetings.
Wonderly builds an end-to-end AI business platform for service businesses like roofers and law firms, replacing multiple tools with one system. Backed by YC and Sam Altman with a $500M+ valuation and hundreds of thousands of users, it's a fast-paced environment for high performers.
Lead and develop a team of Guest Experience Managers to deliver exceptional service for high-profile guests.
Coach team through the trip lifecycle from qualifying needs to post-trip outreach.
Champion guest and host experience while managing escalations and cross-functional collaboration.
Airbnb is a hospitality platform that connects hosts with guests for unique stays and experiences worldwide. It has grown to over 5 million hosts and 2 billion guest arrivals, with a culture of inclusion and belonging.
Meet virtually with clients who have requested information and understand their needs.
Guide clients through the enrollment process with professionalism and build lasting relationships.
Maintain accurate client records and follow up as needed.
We are a recruiting firm that helps clients who have requested information about financial protection and benefits. We provide comprehensive training, mentorship, and a supportive remote culture for ambitious individuals.
Own revenue, customer growth, and retention across the Miami and Las Vegas markets through new sales acquisition and account expansion.
Build, develop, and nurture a high-performing sales team to consistently exceed monthly, quarterly, and annual targets.
Leverage established relationships with restaurateurs, chefs, and hospitality leaders to expand market share and brand awareness.
OpenTable, part of Booking Holdings, is a restaurant reservation platform with 60,000+ partners and 25+ years of experience. Their culture is defined by hospitality and taking care of others, with a global team focused on helping restaurants thrive.
Handle high volumes of incoming calls and produce sales leads.
Identify customer needs, provide accurate information, and resolve complaints.
Maintain records, follow communication procedures, and exceed service targets.
Twelve31 connects clients with product/services support and resolves customer issues. The company emphasizes a customer-first culture and seeks empathetic, communicative team members.
Serve as the lead point of contact for enterprise hospitality clients, managing account relationships and ensuring workforce fulfillment.
Build and maintain strong relationships with regional directors and executives, understanding industry dynamics to proactively meet needs.
Drive contract growth and retention, identify upsell opportunities, and deliver quarterly business reviews.
WorkWhile matches hourly workers with shifts in hospitality, catering, and events. Backed by Khosla Ventures and recognized by the Inc. 5000 for 10x growth, it is a high-growth startup reshaping the future of work.
Manage daily game uploads, releases, and platform configurations to ensure accurate synchronization across multiple brands and markets.
Monitor game availability, content accuracy, and overall platform quality through regular operational checks.
Investigate and resolve first-line game-related incidents, coordinating with providers and internal teams for timely resolution.
The partner company operates a diverse online casino portfolio across multiple brands and markets. It offers a fast-paced, international environment where organization, attention to detail, and proactive problem-solving are highly valued.