Provide remote customer support for healthcare IT systems in the Americas region.
Analyze and resolve service requests for radiology systems including PACS, RIS, and cloud solutions.
Execute action plans for complex technical issues and collaborate with international customers.
Siemens Healthineers is a leader in medical technology, pushing boundaries to create better outcomes for patients globally. With over 72,000 employees across 70+ countries, they foster an inclusive culture that celebrates diversity and individuality.
Remotely execute technical implementation for dental practices, owning quality and time-to-live from contract through go-live.
Improve processes, track status, prioritize work, and find opportunities for automation and increased productivity.
Configure integrations with dental PMS, support remote access tools, manage AWS virtual machines, and handle inbound support.
Dandy is transforming the dental industry with technology, backed by leading venture capital firms. They are building an operating system for dental offices globally, empowering clinicians and their teams with innovation and support.
Design and build software for adaptive radiation therapy, including DICOM integration, image registration, and dose visualization.
Optimize algorithms for 3D image processing, coordinate transforms, and deformable registration.
Collaborate with physicists and product leaders to translate clinical needs into production software.
Radformation is transforming cancer care by automating and standardizing radiation oncology workflows. The company is a fully remote, mission-driven team focused on reducing cancer's global impact.
Perform quality assurance testing of product releases prior to deployment.
Collaborate with Success and Support teams to troubleshoot and improve clinic workflows.
Create and maintain product-related documentation and testing materials.
Radformation develops software that automates and standardizes radiation oncology workflows, helping clinicians deliver cancer care faster and more consistently. The company is a fully remote, mission-driven team focused on reducing cancer's global impact.
Serve as primary IT contact, handling hardware/software support, account management, and remote troubleshooting for a remote-first team.
Assist with compliance evidence collection and control testing for SOC 2, GDPR, and PCI obligations.
Maintain accurate audit-ready records, asset inventory, and documentation while supporting off-hours maintenance and small projects.
Velora unifies Aplos, Raisely, and Keela to help nonprofits thrive with fundraising, donor management, and financial tracking. We serve over 15,000 nonprofits globally and operate as a remote-first team with a mission to make nonprofit work easier and more impactful.
Diagnose and resolve complex technical incidents across PACS, network, and Windows environments to maintain healthcare system reliability.
Manage production support and escalations, meeting SLAs, troubleshooting integrations, and validating data through SQLite queries.
Document processes, collaborate cross-functionally, and serve as a technical expert for infrastructure questions and tooling improvements.
PocketHealth is a patient-centric platform that enables hospitals and clinics across North America to share imaging records digitally with patients, instantly and securely. With over 800 hospital and clinic partners, the company empowers over 2 million patients and fosters a culture that embraces diversity, equity, and inclusion.
Manage the outsourced MSP relationship and oversee IT strategy, infrastructure, and operational readiness for rapid national expansion.
Lead IT deployment and support for new infusion center openings, ensuring scalable workflows and compliance with HIPAA and cybersecurity standards.
Partner cross-functionally with Operations, Finance, and Clinical teams to maintain enterprise IT processes and security.
Local Infusion is the fastest growing infusion provider in the United States, transforming specialty infusion care through patient-centered services and proprietary AI-driven technology. It is an early-stage, remote-first startup with hundreds of future ambulatory infusion center sites, fostering a respectful, upbeat culture that values work-life balance.
Provide remote support via phone and screen sharing for Oncology and Surgery products
Document all remote support actions in Salesforce and maintain customer communication
Independently troubleshoot clinical issues and meet qualitative and quantitative targets
Brainlab revolutionized digital medical technology with software for radiosurgery and surgical navigation. Today, we employ over 2,000 people in 25 locations worldwide, fostering close-knit teams of talented, curious, and authentic people working together toward a common goal.