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Why I'm hiring:
- Whippy views Customer Success as a revenue engine, not a cost center, and we're building a world-class team from the ground up.
- You'll ramp alongside me and experienced teammates, then take ownership of your own customers as you prove you're ready.
Some things you'll do:
- Own a book of business end to end, from onboarding through renewal and expansion, as the single point of contact and trusted advisor.
- Run a proactive cadence on every account with prepared calls, clear agendas, and mutual success plans.
- Become a product and customer expert to build workflows, AI agents, and automations that solve your customers' problems.
What we're looking for:
- Communication above all—clear writing and speaking, overcommunicate by default.
- Fast and proactive, curious, coachable, low-ego, comfortable getting technical.
- Strategic and commercial, with 0-1 years of experience and an entrepreneurial spirit.
Whippy
Whippy is a communication, automation, and AI agent platform that helps businesses reach customers across calls, texts, and email. With over 1,000 businesses worldwide, we're bootstrapped, profitable, and built on high-performance, entrepreneurial values.