Senior Solutions Architect Operations Manager
Benefits
Unlimited PTO
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Role Overview:
- Own the SA operational toolkit and business requirements for systems, workflows, and reporting.
- Partner with Revenue Technology and Analytics on implementation and data quality.
- Manage operational support requests and improve engagement workflows.
Responsibilities:
- Document and operationalize the SA engagement model and cadences.
- Own SA reporting requirements and data quality standards.
- Turn field feedback into operational improvements and lead testing.
Qualifications:
- Relevant experience in Solutions Architect, Sales, Revenue, or Customer Experience Operations.
- Understanding of technical sales and pre-sales.
- Hands-on experience with Salesforce and structured problem-solving.
Benefits:
- Flexible Paid Time Off
- Equity and Employee Stock Purchase Plan
- Parental Leave
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