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Responsibilities:
- Collaborate closely with customers to understand their goals and help them maximize the value of the Respond.io platform
- Assist customers during the onboarding process, ensuring a positive and smooth experience
- Develop and maintain strong relationships with both internal and external stakeholders
Qualifications:
- 3+ years of B2B SaaS experience in Customer Success, Consulting, and Account Management
- Experienced in working with international customers and handling global accounts
- Attentive listener with an ability to address customer concerns effectively
Benefits:
- You will be part of a culture that is built on trust, respect, and collaboration
- You will join a diverse team of people from all over the world
- You'll get to experience a very competitive compensation
Respond.io
Respond.io, founded in Hong Kong in 2017, is an AI-powered business messaging platform that helps companies manage customer conversations across chat, calls, and email in one place. They operate as a globally distributed team with employees based around the world, contributing to a diverse and inclusive culture.