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About the Role:
- You are the first point of contact for patients, making a critical impact on their experience.
- This is a phone-first, patient-facing role that requires warmth, clarity, and Medicare expertise.
Responsibilities:
- Handle inbound and outbound calls, explain coverage, and schedule appointments.
- Maintain accurate documentation and follow HIPAA guidelines.
Requirements:
- Active LPN/LVN license or CHW certification with 2+ years of patient-facing experience.
- Deep knowledge of Medicare and strong phone communication skills.
Compensation and Schedule:
- Remote 1099 role with 20-40 hours per week, Monday-Friday 9am-7pm ET.
- Hourly rate $20-$25, commensurate with experience and qualifications.
Mira Mace
Mira Mace is a venture-backed company helping Medicare patients navigate healthcare with clarity and confidence. They are a small, mission-driven team focused on technology and patient-centered care.