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Role Summary:
- Drive scalable engagement across SMB customers via automation and strategic outreach.
- Analyze account data to improve customer health and identify expansion opportunities.
Essential Duties:
- Develop and execute personalized email campaigns and workflows.
- Facilitate one-to-many engagements like webinars and office hours.
- Collaborate with cross-functional teams to drive customer value.
Success Metrics:
- Measure success through Gross Revenue Retention and Net Revenue Retention.
- Track campaign engagement, churn reduction, and qualified leads.
Fleetworthy
Fleetworthy offers a complete technology suite for fleet readiness, including safety, compliance, toll management, and weigh station bypass. Trusted by 75% of top North American fleets, the company supports millions of vehicles and fosters a diverse, inclusive culture.