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Problem Solving
What you will be responsible for:
- Owning the health, success, and growth of your customer portfolio including onboarding, adoption, retention, expansion, and advocacy.
- Analyzing account health, identifying risk, and creating data-informed success plans.
- Building strong relationships with technical and business stakeholders.
You could be a great fit if:
- You have 2+ years of B2B SaaS Customer Success experience in a scaling environment.
- You are fluent in success motions and have hands-on technical database experience.
- You are curious, decisive, and proactive with strong communication skills.
What we offer:
- Flexible PTO and comprehensive family leave.
- Fully remote opportunities globally and stock options.
- Monthly WiFi stipend and professional development resources.
Tiger Data
Tiger Data, formerly Timescale, empowers developers and businesses with the fastest PostgreSQL platform for transactional, analytical, and agentic workloads. Trusted globally by thousands of organizations, it is a remote-first team committed to direct communication, accountability, and collaborative excellence.