Director, Travel Agency Partnerships

About the Role:

• The Director of Travel Agency Partnerships is a pivotal leadership role responsible for driving the full lifecycle of the Flex Pay Agent Program.
• This individual will shape the program's commercial direction, modernize operational models, and deliver measurable growth across partnerships, agent engagement, and revenue.
• The ideal candidate is passionate about the Travel Agent community and brings deep expertise in the Travel Advisor and Call Center ecosystem.

What You'll Do:

• Partnership Growth & Management: Own and execute the Agent Program strategy, define KPIs, and build relationships with top Agency Partners.
• Operations Efficiency: Define and improve internal processes, identify actionable insights, and iterate on training materials.
• Cross-Functional Collaboration: Partner with Product, Marketing, Compliance, and Legal teams to streamline solutions and ensure alignment.

What We're Looking For:

• 10+ years of Travel Agency experience with a focus on strategy, technology, training, and business development.
• Deep knowledge of Travel Agencies’ booking systems, proven ability to develop training materials, and excellent analytical and presentation skills.
• Demonstrated experience managing direct reports, team development, and budget oversight.

What We Offer You:

• Competitive salary and stock option plan.
• Medical, dental, and vision insurance with employer paid options.
• Flexible PTO, paid parental leave, and opportunities for professional growth.