Oversee and manage critical server and Unix OS subsystems, ensuring optimal configuration and performance, Maintain network equipment (Cisco).
Architect, design, install and configure managed installations, cloud-based clusters/networks, Automate cloud and hybrid (on-prem/cloud) platform and systems deployment.
Solve critical problems in network environments and in Systems, platforms, and data, Diagnose complex issues within network stack, including low-level packet capture and OS system analysis.
dxFeed is a leading provider of data services for the Capital Markets industry, sourcing and storing direct market data feeds from a variety of exchanges and market participants around the world. They have built one of the most comprehensive ticker plants, in addition to offering the broadest range of data services for streaming, consolidation, storage, extraction, analytics, including index construction and maintenance for buy-side and sell-side institutions of the global financial industry.
Handle customer and internal user requests via chat, email, and occasionally phone calls in English.
Conduct technical diagnostics to resolve issues and escalate to higher levels of technical support if needed.
Identify patterns and trends in technical issues and suggest improvements to prevent reoccurrences.
Gcore provides infrastructure and software solutions for AI, cloud, network, and security, powering everything from real-time communication and streaming to enterprise AI and secure web applications. They are a global team of 550+ professionals building infrastructure and software that supports the entire digital ecosystem.
Provide post-implementation support to solve technical issues on storage hardware and software products.
Manage all open tickets and ensure customers get daily updates regarding case status.
Develop innovative, customized solutions to meet customers’ business needs.
DataDirect Networks (DDN) is a global market leader known for powering many of the world's most demanding AI data centers, in industries ranging from life sciences and healthcare to financial services, autonomous cars, Government, academia, research and manufacturing. DDN's commitment to innovation, customer success, and market leadership makes it an exciting and rewarding place to work.
Interacting with customers, helping them identify and resolve technical issues.
Providing technical support across multiple products, ensuring efficient troubleshooting, identification of root cause and issue resolution.
Managing and responding to phone support and alerts, escalating cases as needed
Ping Identity provides secure and seamless digital experiences. They have offices and employees around the globe and serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100.
Manage, maintain, and optimize network systems to ensure high availability and security.
Configure and manage a variety of network devices, including routers and switches.
Implement and enforce stringent network security protocols and industry best practices.
GovCIO transforms government IT with innovative services and solutions. We're building a workforce that fuels our mission, offering a collaborative team environment and meaningful work.
Installation, configuration, and fine-tuning of Cynet products (remote and occasional on-site, if required).
Working closely with customers to ensure full deployment, optimization, and ongoing support.
Creating supporting documentation and knowledge base articles for customers.
Our client provides expert technical support to global customers. They are responsible for the installation, configuration, and fine-tuning of Cynet products.
Resolve technical issues across infrastructure, deployments, databases, caching, and web performance.
Manage support tickets via Zendesk, with occasional live chat or voice support where needed.
Contribute to platform reliability by monitoring alert queues and participating in on-call rotation during working hours.
Upsun is a cloud application platform designed for hybrid teams, where AI agents and humans collaborate to solve complex problems, allowing developers, DevOps engineers, and platform teams to build, ship, and scale confidently. They are a remote, global workforce committed to open source and an open, welcoming environment.
First-line support handling customer and internal user requests via chat, email, and phone in English.
Provide consultations about our products and services, such as Cloud, CDN, Hosting, AI and more.
Resolve technical issues by providing technical diagnostics and collect information about customer incidents, forwarding to higher support levels if needed.
Gcore provides infrastructure and software solutions for AI, cloud, network, and security, powering everything from real-time communication and streaming to enterprise AI and secure web applications. With 210+ edge locations, 50+ cloud regions, and thousands of GPUs, Gcore's team of 550+ professionals builds infrastructure and software that supports the entire digital ecosystem.
Build and maintain Linux-based systems, including physical and virtual servers, virtualization platforms, and storage systems.
Manage and administer on-premise and Cloud-based IT Infrastructure (VMware, AWS).
Develop automation scripts using IAC tools to build highly automated and scalable Linux systems and cloud infrastructure.
Business Wire, a Berkshire Hathaway company, is the global market leader in press release distribution and regulatory disclosure. Organizations, large and small, depend on us to accurately publicize market-moving news and multimedia, and generate social engagements that develop interactions with their target audiences.
Support and execute on-site and remote deployments of Shift5’s platform across customer environments.
Assist with installation, configuration, and troubleshooting of hardware and software systems.
Partner closely with Engineering, Customer Success, and Program teams to ensure successful implementations.
Shift5 is building the data platform for onboard operational technology (OT). They deliver cybersecurity, predictive maintenance, and compliance capabilities that enable defense and commercial fleets to operate with greater readiness, resilience, and mission assurance.
Organize and direct the configuration, operation, and maintenance of information management systems.
Analyze and resolve end-user software, application, and connectivity issues.
Conduct capacity and performance analysis and recommend system configuration changes and upgrades.
CompTech is a service-oriented program management and technical company working to build lasting relationships. They are headquartered in Dayton, OH and provide services in client-focused practice areas to small and large companies, municipalities, and Government agencies.
Manage, maintain, and optimize Linux server environments.
Administer and support Atlassian products including Jira, Bitbucket, and Confluence.
Implement and enforce compliance controls related to CMMC, SOC2, and/or other relevant frameworks.
JMA is restoring U.S. leadership in wireless technology at a critical time in the transition to 5G. Across its global tech centers, JMA makes 5G possible for organizations with the most critical connectivity demands in the world.
Articulate the F5 product strategy, messaging and positioning.
Provide technical expertise through sales presentations, solution designs, solution demonstrations, proof of concepts by various mediums.
Drive the sales process in partnership with the Account Manager, by identifying the Technical Decision Maker, getting their technical validation, support, and sponsorship.
F5 is a global leader in application delivery and security, providing solutions that help customers secure and deliver every app, API, and piece of infrastructure across all environments. With over 6,400 employees, they serve more than 23,000 customers in over 170 countries and are committed to a human-first culture that encourages authenticity, prioritizes diversity and inclusion, and fosters employee growth.