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Key Responsibilities:
- Set and run Design Ops' strategy: Own the strategic direction and drive it through execution.
- Own Design's AI-first point of view: Set strategy for AI tooling adoption and build workflows.
- Architect systems that scale: Design the operating system for a growing design org.
Culture and External Presence:
- Set and execute the design culture strategy: Define rituals like all-hands and onsites.
- Build and run Design's external presence strategy: Own content, events, and award submissions.
- Define and run onboarding & enablement: Set quality bar for new designer ramp.
Cross-functional Collaboration:
- Be the cross-functional connective tissue: Build relationships across ops teams and leadership.
- Be a strategic thought partner to the VP of Design: Translate goals into strategy.
- Define what gets measured: Set success metrics and reporting cadence.
Mercury
Mercury is a fintech company offering banking services through partner banks, focusing on innovative financial solutions for startups. With a 40+ person design team, Mercury values diversity and belonging, and is committed to an inclusive culture as an Equal Employment Opportunity employer.