Check patients in for virtual appointments, verify required information, and collect/document patient copays or outstanding balances.
Provide frequent, hands-on technology troubleshooting to help patients connect to virtual visits, resolving audio, video, device, and platform access issues.
Enter clinical and administrative data into patient charts accurately, recognize when patient needs exceed scope to direct them appropriately, and assist with general administrative tasks to support smooth virtual clinic operations while maintaining HIPAA compliance.
Technical TroubleshootingCustomer ServiceAdministrative SupportElectronic Health RecordsHealthcare Operations
Respond to client inquiries and provide timely updates on prescription status
Monitor prescription workflows and proactively flag delays or discrepancies
Assist with reshipments and coordinate issue resolution with internal teams
Precision Medicine is revolutionizing healthcare by providing accessible, personalized, and efficient healthcare solutions. They value diverse perspectives and foster an environment where employees can thrive, innovate, and make a meaningful impact on patients’ lives.
Handle inbound calls and professionally market the practice to new inquiries.
Register new patients and guide them through the onboarding process.
Maintain accurate patient records within Elation EMR and the Hint app.
I am sorry, but the company description is not available in the job posting. The posting focuses on the responsibilities and requirements of the Medical Virtual Assistant role.
Respond promptly to medical practices and sales representatives via email, phone, and text messaging.
Assist healthcare providers in the device hookup process for CardioDiagnostics’ cardiac monitoring solutions.
Troubleshoot and provide solutions for various cardiac monitoring devices and mobile applications.
CardioOne partners with independent cardiologists to provide innovative solutions that improve patient outcomes and reduce costs. They offer a magnificent work environment and take pride in creating a culture of employee engagement that translates into an exemplary patient experience.
Provide empathetic, patient-centric support through phone, email, and in-app messaging.
Act as a liaison between patients and providers, relaying critical information.
Guide patients through scheduling, telehealth services, and general inquiries.
Allara Health is a women’s health provider specializing in longitudinal care. Trusted by over 60,000 women nationwide, they connect patients with multidisciplinary care teams focusing on hormonal, metabolic, and reproductive care.
Work closely with the Ancillary Services team to identify opportunities to drive ordering and collection workflow improvements at care centers.
Collaborate with vendor partners and internal departments to optimize care center workflows and utilize performance reports to drive revenue growth.
Train physicians, providers, and office staff on processes and technologies while providing best-in-class customer service to ensure client satisfaction.
Privia Health is a technology-driven, national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices and improve patient care. The company is led by top industry talent and exceptional physician leadership, utilizing scalable operations and cloud-based technology to reduce healthcare costs and improve outcomes.
Manage patient intake, scheduling, and data entry, while providing seamless operational support.
Coordinate care between patients, hospital staff, and Steadfast providers.
Empowered to grow in your skills while making a meaningful impact.
Steadfast Health aims to set a new standard of substance use disorder (SUD) care. They focus on making high quality care accessible, with a patient-centered approach, providing evidence-based therapies with unwavering support in a compassionate environment.
Act as the primary point of contact and care advocate for patients, families, facility partners, and providers.
Proactively manage patient care coordination, including appointment scheduling, follow-up care, and interdisciplinary communication.
Maintain comprehensive and accurate patient documentation within our Electronic Medical Record system.
Pine Park Health is a value-based primary care practice redesigning how residents of senior living communities get or stay healthy. They aim to dramatically improve healthcare for seniors by building a new model of care designed around everyone involved.
Ensuring accurate and timely documentation in the EHR system.
Collaborating with cross-functional teams to support patient care and billing efficiency.
Phoenix Med Health is an innovative physicians network delivering high quality healthcare to elderly patients in assisted and independent living communities, group homes, and private homes. Phoenix Med Health has 50+ full-time healthcare clinicians and is rapidly expanding the house-call network model with telemedicine.
Support the administrative execution of clinical trials, including document formatting, information review, and study status tracking.
Manage study-specific information using databases and tools, and assist in reviewing essential documentation like informed consent forms and study plans.
Coordinate clinical trial logistics such as supplies management, meeting setup, and sample movement between sites and laboratories.
Sumitomo Pharma America is a global pharmaceutical company focused on addressing patient needs in oncology, urology, women's health, rare diseases, cell & gene therapies, and CNS. It has a diverse pipeline and aims to accelerate research to bring novel therapies to patients, operating within a fast-paced, collaborative environment driven by a mission for better healthcare.
Regularly engage with patients and track their adherence to their care plans.
Closely monitor your patients' device readings and dig into any out-of-bound values.
Maintain meticulous records of patient interactions, and program details.
Medsien is a leading provider of scalable remote care management, enabling healthcare practices to enhance patient engagement, improve outcomes, and optimize operational efficiency. Hundreds of organizations trust Medsien’s unparalleled technology solutions to implement exceptional remote care management programs, personalize every interaction, and improve the lives of those who need it most.
Engage potential patients over the phone and provide information about our healthcare service.
Assist patients in navigating the program app/website and address any technical issues.
Record and maintain accurate patient information in our system, including insurance and clinical updates.
Aviary is a healthcare company focused on leveraging technology to improve clinical outcomes. The job posting does not mention company size or discuss company culture.
Respond to inbound clinic inquiries via phone, email, and chat for customer support.
Assist clinics with product selection, order processing, and documentation to support workflows.
Maintain clean documentation in ticketing systems and contribute to knowledge base updates.
Verse Medical builds modern software infrastructure to connect providers, payors, and patients to deliver high-quality care at home. It is a well-funded Series C company backed by top venture firms, with a fast-growing team driven by a mission to heal a fragmented healthcare system.
Respond to live chat and email inquiries, delivering clear, accurate, and timely support to patients and providers.
Troubleshoot common platform issues by following established workflows and guiding users through step-by-step solutions.
Identify when issues require escalation and route them efficiently to the appropriate internal teams.
Maple, founded in 2015, is a fast-growing health tech company with a vision to power the future of healthcare by building a connected and superior experience for patients, doctors, and other types of health providers. They have an entrepreneurial culture and a growing network of 2,000+ healthcare providers.