Sr. Customer Success Manager, MM/ENT - AMER

Remote

Remote regions

Americas

Salary range

$46,600–$131,100/yr

Benefits

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Role Overview:

  • Accelerate revenue by delivering value-based consultations and product demonstrations to enterprise clients.
  • Build cross-functional relationships with Product, Sales, Marketing, and Solutions teams.
  • Own risk mitigation and account plans autonomously with minimal oversight.

Key Responsibilities:

  • Diagnose portfolio friction early to create repeatable account plans.
  • Drive multi-product adoption through structured planning and AI/automation workflows.
  • Mentor peers on customer communication and stakeholder alignment.

What We Offer:

  • Fully remote work from anywhere with async scheduling.
  • Competitive salary, stock options, and generous paid parental leave.
  • Budgets for co-working, learning, wellness, and home office equipment.

Remote

Remote solves the challenge of global employment compliance, enabling businesses of all sizes to recruit, pay, and manage international teams. With a fully remote team across six continents and a culture centered on innovation and async work, Remote fosters an inclusive environment where employees bring their talents and experiences to build a best-in-class HR platform.

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