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Position Summary:
- Handle over 100 calls per day and schedule appointments for office, lab, and nurse visits.
- Take detailed messages based on provider protocols and multitask across multiple offices.
- Use independent judgment to prioritize urgent versus routine matters.
Qualifications:
- High school diploma required; call center or front desk experience preferred.
- In-depth knowledge of insurance and referrals is preferred.
- Strong interpersonal, customer service, and verbal communication skills.
Benefits:
- Comprehensive medical, dental, and vision plans.
- PTO, sick time, and 401(k) with match.
- Wellness program and tuition reimbursement.
Silver Cross Hospital
Silver Cross Hospital is a healthcare organization committed to providing exceptional patient care and community services. They foster a culture of excellence and offer a comprehensive benefits package to support their employees.