Senior Manager, Customer Success
Benefits
4w PTO
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Role Overview:
- Lead, mentor, and scale a high-performing team of Customer Success Managers.
- Drive retention, expansion, and operational excellence across the customer base.
What You'll Bring:
- 8+ years in Customer Success with 4+ years leading teams.
- Strong familiarity with clinical, academic, or life sciences environments.
- Data-driven approach to account health and portfolio management.
Benefits:
- Competitive salary, equity, and comprehensive health coverage.
- 20 days PTO, paid holidays, and flexible wellness time off.
- Oura Ring and employee discounts for friends and family.
Oura
Oura is a health technology company that creates smart rings and an app to help users track sleep, activity, and readiness. The company is growing quickly, values employee well-being, and offers a collaborative culture with offices in San Francisco, San Diego, and Los Angeles.