Build rapport and relationships with our customer base through exceptional service.
Always be professional, courteous, and respectful in every interaction.
Document customer issues in Salesforce to ensure thorough follow-up.

Problem Solving:

Act as a consultant on all Alio/LINQ ERP software products.
Effectively troubleshoot and solve issues using all available tools and resources.
Manage calls, emails, and chat sessions to provide the best solutions to clients.

Training and Documentation:

Contribute to creating training documentation for customers and internal use.
Document enhancement requests and software defects for the development team.
Maintain and increase comprehensive working knowledge of all product lines through available training resources.

LinQ

LINQ is a high-growth software company empowering K-12 district teams with cloud-based solutions for finance, HR, nutrition management, and payments. The team is talented, committed, and fiercely loyal problem-solvers, trusted by 30% of U.S. school districts to serve over 1 billion meals and process payroll for 364,000 educators annually.

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