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Drive Customer Retention & Growth:
- Lead the end-to-end renewal strategy for a portfolio of customers, protecting and growing recurring revenue.
- Negotiate complex agreements that deliver value for both customers and PAR while maximizing long-term account growth.
Serve as a Strategic Partner:
- Build trusted relationships with executive stakeholders and become a key advisor on loyalty, marketing, and customer engagement strategies.
- Guide renewal conversations that align Punchh solutions with evolving business goals and priorities.
Unlock Expansion Opportunities:
- Identify, develop, and close upsell opportunities within existing accounts.
- Partner across Sales Engineering, Marketing, and Product teams to bring new solutions and value-added capabilities to customers.
Collaborate Across the Business:
- Work cross-functionally with Customer Success, Product, and Finance to create exceptional customer experiences and successful renewal outcomes.
- Help ensure customer feedback, product innovation, and commercial strategy remain tightly aligned.
PAR Technology Corporation
PAR Technology Corporation is a leader in restaurant technology, providing software and hardware solutions to over 100,000 restaurants in more than 110 countries. With a focus on unified customer experience solutions, the company fosters a collaborative culture under its "Better Together" ethos.