New Account Manager - Renewals (West)
Benefits
Unlimited PTO
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Your Opportunity:
- As an Account Manager at New Relic, you will be the driver of retention, adoption, and expansion.
- This role sits at the intersection of Customer Success, Sales, and Product.
- You will build deep strategic relationships and make a positive impact in a quota-carrying environment.
What You'll Do:
- Secure and negotiate renewals, mitigate churn, and deliver expansion through value-based discussions.
- Cultivate customer success by improving relationships, increasing adoption, and advocating for customers.
- Execute data-driven strategy and maintain operational excellence with Salesforce hygiene.
What We're Looking For:
- 5+ years of quota-carrying or renewals experience in SaaS.
- Proven ability to build strategic relationships with senior leadership.
- Strong analytical skills and experience with Salesforce and data analysis.
New Relic
New Relic builds an intelligent observability platform that empowers companies to thrive in an AI-first world. With a global team of innovators, they foster a diverse and inclusive culture committed to customer success.