We're looking for a Renewals Manager to own renewal transactions in our scaled SMB/MM segment.
This is a high-volume, commercially minded post-sales role focused on retention and value justification.
You will manage a large portfolio and partner closely with multiple teams to drive timely outcomes.

Responsibilities:

Own a high-volume renewal portfolio, ensuring contracts are renewed accurately and on time.
Proactively manage renewal motions, identify churn risk early, and escalate with clear recommendations.
Maintain accurate forecasts and CRM hygiene to support deal progression.

What You'll Bring:

2-4 years of experience in Renewals, Customer Success, or Account Management in a SaaS role.
Strong communication skills and commercial instincts for value articulation.
Experience managing high-volume portfolios in a structured, deadline-oriented environment.

CaptivateIQ

CaptivateIQ is a SaaS company that provides a commission and incentive compensation management platform. It is a growing company with a collaborative, fast-paced culture focused on customer success and operational excellence.

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