Technical Support Manager
Benefits
Unlimited PTO
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About:
- SimX brings VR/AR medical simulation training to physicians and nurses.
- We're fast-growing, acquired by Madison Industries, and used across top hospitals.
The Role:
- Lead a support team while resolving customer tickets hands-on.
- Own SLAs, ticketing systems, and knowledge base.
Requirements:
- 5+ years technical support, 2+ years management.
- Strong communication and troubleshooting skills.
Benefits:
- $95k-$125k, remote work, unlimited PTO.
- Medical, dental, vision, 401(k), home office stipend.
SimX
SimX develops virtual and augmented reality medical simulation training used by physicians, nurses, and paramedics to reduce medical errors. The company is fast-growing and was acquired by Madison Industries, with its technology deployed across leading hospitals and over 50 US Military installations.