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Role:
- Trusted advisor driving adoption and value.
- Partner with leadership on renewals and growth.
Responsibilities:
- Own client workflows, escalations, and business reviews.
- Collaborate cross-functionally for scalable solutions.
- Analyze metrics to improve retention.
You:
- 6-8 years in client success, digital health preferred.
- Strong communication and influence skills.
Culture:
- Remote-first, mission-driven, diversity-focused team.
- Benefits include medical, dental, vision, PTO, 401(k).
Heartbeat Health
Heartbeat Health is a virtual-first cardiovascular care company providing telemedicine, diagnostics, and virtual care programs to improve heart health outcomes. The company is remote-first, mission-driven, and fast-paced, with a culture that values diversity, mutual respect, and innovation.