Enterprise Customer Success Manager

Newsela

Remote regions

US

Salary range

$85,000–$88,000/yr

Benefits

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The Role:

  • Directly influence how administrators engage with Newsela.
  • Monitor the health of your portfolio and the client lifecycle.
  • Ensure clients are getting the most out of Newsela’s solutions.

Why you’ll love this role:

  • Manage 20 to 25 enterprise accounts.
  • Leverage data and customer insights to drive adoption, renewal, and expansion.
  • Drive successful business reviews and manage client OKRs.

Why you’re a great fit:

  • 3+ years of enterprise level CSM experience in Educational Technology.
  • History of driving customer retention and forecasting accurately.
  • Able to align products to solve customer pain points.

Compensation:

  • Base salary: $85,000 - $88,000
  • On-Target Commission: $27,500
  • On-Target Earnings: $112,500 - $115,500

Newsela

Newsela takes authentic, real world content from trusted sources and makes it instruction ready for K-12 classrooms. Today, over 3.3 million teachers and 40 million students have registered with Newsela for content that's personalized to student interests.

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