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Responsibilities:
- Lead the onboarding and implementation process for new customers, ensuring timely and successful deployment of the KnowBe4 platform.
- Collaborate with CSMs and Sales to understand customer goals and design onboarding plans tailored to their needs.
- Provide hands-on support during platform setup, configuration, and initial training.
Minimum Qualifications:
- Bachelor’s degree or equivalent education preferred.
- Familiarity with IT Security and AI/SaaS technology space.
- 3-5 years experience in Customer Implementation, Onboarding, or related roles.
Benefits:
- Company-wide bonuses based on monthly sales targets.
- Employee referral bonuses, adoption assistance, tuition and certification reimbursement.
KnowBe4
KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, it is the pioneer of digital workforce security.