Own and lead the onboarding journey for new clients, creating customized plans and guiding them through milestones.
Train and empower clients with best practices to increase adoption and self-sufficiency.
Drive early adoption and time-to-value by using metrics and proactive risk management.
Intiveo is a leading cloud-based patient engagement platform used by 15,000 practitioners to communicate with over 18 million patients. They have a fun, collaborative, and hard-working team with values of stewardship, collaboration, and continuous development.
Lead technical onboarding and implementation for new and existing direct Bolster customers, configuring integrations, APIs, and platform settings across domain, social media, and dark web monitoring workflows.
Run technical training sessions and product demos while providing hands-on troubleshooting, partnering closely with Support, Security Operations, and Engineering to resolve issues.
Work side-by-side with Customer Success Managers on calls as the technical point of contact, track common technical questions, and feed feedback back to Product and Documentation.
Bolster is redefining fraud and brand protection with a AI-driven SaaS platform that detects and takes down phishing and scam sites in real time. The company values collaboration, curiosity, and ownership, fostering a culture of experimentation and fun among its team.
Manage the full onboarding lifecycle from kickoff to go-live, driving client transitions and risk management.
Implement standard Salesforce and Mogli configurations, troubleshoot technical issues, and escalate as needed.
Provide customized training sessions and educate clients on industry regulations to promote product adoption.
Mogli Technologies delivers a Salesforce application for SMS and WhatsApp communications and implementation services to global organizations. We are a small, high-trust team with a focus on accelerating client success, with team members who have won loyalty around the world.
Manage customer onboarding projects including configuration, testing, and training for SaaS and AI solutions.
Collaborate with technical teams to troubleshoot issues and ensure timely go-lives.
Create and deliver customer training using AI-generated videos and virtual sessions.
Eltropy provides a digital communications platform that helps community financial institutions engage with consumers securely and compliantly. It is a fast-growing fintech company with a team-oriented culture and a mission to disrupt financial services.
Develop and execute strategic enablement initiatives for pre-sales teams to enhance pipeline generation and deal closure.
Collaborate with Sales and Technology Enablement Team Leads to refine and scale programs that drive measurable business impact.
Own global sales enablement, ensuring alignment with company objectives and optimizing programs based on data and field insights.
Armis from ServiceNow protects the entire attack surface and manages cyber risk exposure in real time. It is part of ServiceNow, which serves 85% of the Fortune 500 and fosters an AI-native culture.
Partner with customers to operationalize and scale their privacy programs using DataGrail's agentic privacy platform.
Drive onboarding, adoption, and long-term success by delivering strategic guidance and fostering engagement.
Advocate for customer needs cross-functionally to help shape the product experience and the future of privacy operations.
DataGrail is the Agentic Data Privacy Platform that helps leading brands automate privacy and control risk with secure, human-governed AI. The company is a two-time recognized privacy leader with a 4.8/5 G2 rating and a remote-first culture.
Guide new customers through their initial journey, delivering personalized and customer-centric solutions while maintaining efficient and scalable processes.
Own day-to-day onboarding and provisioning activities, ensuring rapid execution and minimal friction.
Develop and improve workflows, automation, tools, and operational strategies to make customer onboarding more efficient and scalable.
This company provides a leading SaaS and container technology platform for customer onboarding. They operate as a remote-first organization with offices in Seattle and Paris, with a globally distributed team focused on customer success.
Guide customers through the onboarding process and ensure smooth transitions between teams.
Collaborate with Customer Success, Sales, Operations, and Support to refine workflows.
Maintain key success metrics and drive automations for efficient onboarding.
Docker provides developer tools and services for building, sharing, and running applications, trusted by over 20 million monthly users. It is a globally distributed, remote-first company focused on innovation and developer experience.
Serves as the strategic engine behind the post-sales go-to-market machine.
Bridges customer services, management, and support with sales, marketing, and product.
Drives onboarding optimization, professional services delivery, and technical account management operations.
KnowBe4 empowers the modern workforce to make smarter security decisions every day by providing security awareness training and simulated phishing attacks. Trusted by more than 70,000 organizations worldwide, they are a pioneer in digital workforce security and offer a modern, high-tech, fun work environment.
Serve as the primary point of contact for new clients during their first 30-90 days, building relationships and guiding them through onboarding.
Conduct virtual one-on-one training sessions to educate clients on using the platform effectively for their business needs.
Identify client needs, track progress, and proactively address roadblocks to ensure long-term success and reduce churn.
Granum is a leading software company serving landscapers and arborists across North America with intuitive, industry-specific solutions. The company fosters a highly collaborative and supportive culture, with recognition as a top workplace for small and medium-sized companies.
Own onboarding, curriculum creation, certification, and ongoing education for AEs, SDRs, and future sales leaders.
Build sales assets including pitch materials, feature explainers, discovery guides, and competitive assets.
Drive field intelligence by mining Gong and field feedback to improve messaging and training.
Cogent is building autonomous cyber defense with AI agents that help security teams move from finding risk to actually fixing it. As the sales organization scales, the company is hiring a Sales Enablement Lead to help reps ramp faster and sell more consistently.
Own the end-to-end onboarding process for new customers from kickoff to adoption.
Map contractor processes and rebuild them as workflows inside the platform.
Use AI to automate onboarding and support scaling without headcount growth.
They are building an AI operating system for commercial general contractors. The small, seed-stage team has a strong construction background and high ownership culture.
Lead end-to-end post-sales customer engagements from onboarding through renewal, ensuring maximum value realization across Zscaler SecOps solutions.
Provide ongoing education, share security best practices, and deliver strategic guidance to help customers achieve their cybersecurity goals.
Partner closely with Sales to manage renewals, mitigate retention risk, and identify opportunities for account expansion, upsell, and cross-sell.
Zscaler accelerates digital transformation to ensure customers are agile, efficient, resilient, and secure. They leverage the world's largest security data lake to power their cloud-native Zero Trust Exchange platform, and build high-performing teams focused on customer obsession, collaboration, and accountability.
Act as the primary liaison between Customer Success & Support and BizApps/ePMO to translate business needs into system requirements.
Own and maintain the capabilities roadmap for Customer Success, Renewals, and Support, prioritizing automation and AI initiatives.
Drive process improvements through workflow automation, conversational AI, and self-service innovations to enhance efficiency.
KnowBe4 is a cybersecurity company that provides security awareness training and AI-powered defense platforms. It serves over 70,000 organizations globally and fosters a modern, high-tech, and fun work environment.
Guide customers through technical post-sale journeys, from implementation to renewal, as a trusted advisor.
Collaborate with Customer Success, Product, and Support teams to drive adoption and value.
Represent customer needs internally and create scalable resources like playbooks and knowledge-base content.
1Password is a cybersecurity company that builds identity and access management solutions, including enterprise password management and Unified Access Management. With over $400M in ARR and a spot on the Forbes Cloud 100, they serve 180,000+ businesses and foster a culture of curiosity, collaboration, and human-centric innovation.
Lead a high-performing onboarding team, setting clear expectations and coaching for consistent results.
Own the end-to-end onboarding experience, driving software adoption and payments utilization.
Design and optimize onboarding playbooks, enablement programs, and operational workflows.
Our partner is a fast-growing vertical SaaS company that provides software solutions for customer onboarding and payments. They operate as a remote-first organization with a focus on innovation, growth, and team development.
Own the design and delivery of Engineering onboarding, creating a welcoming and technically credible experience for new engineers across North America and EMEA.
Lead hands-on learning experiences at the San Francisco office, complemented by virtual and regional programming to build relationships, context, and practical fluency.
Partner with Engineering leaders and subject-matter experts to build and maintain useful technical onboarding content, including AI-first practices.
Affirm provides a clear, predictable way to pay over time with no hidden fees. It is a remote-first company that prioritizes care, transparency, and flexibility, covering 100% of health premiums for employees and dependents.
Own the end-to-end onboarding program for Sales, building 30/60/90 benchmarks and iterating on content.
Develop multi-modal training content, including live sessions, e-learning, role-plays, and playbooks.
Design and administer certification programs to validate rep readiness before customer deployment.
Fieldguide builds software for audit, advisory, and tax practitioners at top CPA firms, automating work to establish trust in global commerce. Backed by investors like Goldman Sachs, the company values diversity and fosters an inclusive, driven, and supportive culture.
Act as a strategic customer success manager for HPE's as-a-service portfolio, driving onboarding, adoption, and upsell/cross-sell opportunities.
Build and maintain strong senior-level customer relationships, develop success plans, and serve as a trusted advisor throughout the digital transformation journey.
Collaborate with sales specialists and cross-functional teams to accelerate solution consumption and deliver measurable business value.
Hewlett Packard Enterprise is a global edge-to-cloud company that helps organizations connect, protect, analyze, and act on their data and applications from edge to cloud. With a workforce of tens of thousands, the company fosters a culture of inclusion, flexibility, and bold innovation.