Source Job

US

  • Serves as the strategic engine behind the post-sales go-to-market machine.
  • Bridges customer services, management, and support with sales, marketing, and product.
  • Drives onboarding optimization, professional services delivery, and technical account management operations.

Revenue Operations Salesforce Process Design Cross-functional Communication CRM

20 jobs similar to Manager, Revenue Operations (Customer Services)

Jobs ranked by similarity.

$125,000–$160,000/yr
US

  • Own strategic RevOps initiatives end-to-end, translating business needs into scalable solutions.
  • Partner with GTM leaders to improve processes, systems, and data across marketing, sales, customer success, and finance.
  • Drive cross-functional initiatives to optimize GTM effectiveness and support the full customer lifecycle.

Cobalt provides a SaaS platform that enables organizations to conduct efficient and collaborative offensive security testing through a curated community of pentesters. The company is fully remote, diverse, and employs over 500 vetted testers, conducting thousands of tests annually.

US

  • Serve as the strategic engine behind KnowBe4's post-sales go-to-market machine, bridging Customer Success, Sales, Marketing, and Product.
  • Design and implement automation for CSM efficiency, build standardized playbooks, and apply AI tooling to compress manual work.
  • Lead GTM readiness for product launches, own analytics and dashboards, and maintain the CS tech stack for data hygiene.

KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security.

$125,000–$150,000/yr
US

  • Partner across Sales, Marketing, Customer Success, and Finance to own systems and processes that support the revenue engine.
  • Audit and simplify revenue systems (Salesforce, HubSpot, Planhat) to remove complexity and technical debt.
  • Serve as primary owner of Salesforce architecture and administration, building reporting and cross-functional partnerships.

Feathr is a nonprofit marketing platform trusted by over 1,300 nonprofits, helping them build purposeful connections with their community. With around 100 employees and $20M in revenue, Feathr fosters a culture of practicality, ambition, candor, trust, and service.

US

  • Own the operationalization of strategic customer projects and optimize Customer Success processes for scalability.
  • Define the strategic framework for core Customer Success metrics and drive executive reporting.
  • Manage cross-functional stakeholder collaboration and act as senior escalation point for operational issues.

AlphaSense provides AI-driven market intelligence and search for sophisticated companies. Founded in 2011, the company has over 2,000 employees globally and is committed to a diverse and inclusive work environment.

US

  • Own the operational engine for a ~70-person team, running analytics, enablement, and process design hands-on.
  • Design and drive the internal training program and enablement initiatives for the onboarding team.
  • Partner cross-functionally with Product, Support, and Sales to ensure seamless customer lifecycle.

Tekmetric is an all-in-one cloud-based software helping auto repair shops run smarter, grow faster, and serve customers better. Founded in 2017, the company has grown from a single shop's vision to the industry's leading solution, with a culture of transparency, integrity, innovation, and a service-first mindset.

$210,000–$250,000/yr
US Unlimited PTO

  • You will own the full GTM operations stack and build the RevOps function from a strong revenue base.
  • Your first-year priority is to strengthen the Salesforce instance and bring the surrounding GTM stack into alignment.
  • You'll handle sales ops, marketing ops, CS ops, deal desk, compensation design, forecasting, and annual planning.

Truffle Security is a cybersecurity company that makes secrets easier to detect, verify, and remediate across modern software environments. They are a remote-first team trusted by organizations like NVIDIA and OpenAI, operating with a culture of mentorship and psychological safety.

Global 5w PTO

  • Own the customer lifecycle for RC Capital, from evaluating leads to onboarding and ongoing support.
  • Collaborate with Product, Sales, Support, Finance, and Marketing to optimize the sales funnel and drive growth.
  • Leverage data and automation tools to improve processes, track pipeline performance, and enhance customer experience.

RevenueCat provides the leading platform for in-app subscriptions, processing over $12B in annual purchase volume for mobile apps. We are a remote-first team of 150+ across 25+ countries, guided by values like Customer Obsession and Always Be Shipping.

US

  • Build and manage a scalable HubSpot CRM and revenue infrastructure to support growth from $10M to $50M+ ARR.
  • Serve as the operational bridge across GTM teams, creating clear processes, dashboards, and insights.
  • Drive adoption of AI-powered tools and automation to improve revenue team performance and data integrity.

ChiroHD is a cloud-based practice management platform built specifically for chiropractors, offering scheduling, EHR, billing, and patient communication. It is a ~$10M ARR SaaS company backed by Mainsail Partners, with a customer-obsessed culture and a focus on scaling.

United States

  • Own and continuously improve the Customer Success technology infrastructure supporting AI-driven customer journeys, intelligent CTAs, and scalable execution.
  • Design, standardize, and maintain Customer Success playbooks covering lifecycle motions, expansion opportunities, and risk interventions.
  • Leverage AI and automation capabilities to simplify processes and scale operations across customer cohorts.

Jobgether is a platform that uses AI-powered matching to connect candidates with job opportunities. They partner with companies to manage applications and ensure fair reviews, focusing on efficiency and objectivity in hiring.

$200,000–$240,000/yr
US UK

  • Lead an established RevOps and Enablement team to elevate strategy and execution.
  • Drive AI-first operations across forecasting, reporting, and process optimization.
  • Partner with executive leadership to own forecasting, revenue tech stack, and cross-functional alignment.

Kustomer is an AI-native conversational CRM platform that unifies customer data for personalized service across every channel. Founded in 2015, it has raised over $230M, is backed by top VCs, and operates as a remote-friendly team across the US and UK.

US Unlimited PTO

  • Own full sales and revenue operations including pipeline visibility, forecast accuracy, and GTM process design.
  • Work directly with Heads of Commercial and Public Sector and VP of Finance as the operational backbone.
  • Focus on forecasting, reporting, CRM administration, and partner channel operations.

Ditto provides a peer-to-peer sync engine that enables resilient, real-time applications even without internet. With over $145 million in funding and a globally distributed team, they build mission-critical connectivity solutions for aviation, retail, and defense.

$160,000–$185,000/yr
US

  • Lead and develop a team of Revenue Operations professionals to drive strategic alignment and operational excellence.
  • Own the lead-to-opportunity lifecycle, improving conversion processes, analytics, and cross-team collaboration.
  • Drive forecasting cadences, pipeline reviews, and revenue reporting to provide accurate business insights.

Our partner is a B2B SaaS company focused on optimizing revenue operations. They foster a culture of collaboration, innovation, and continuous improvement with a growing team.

$65,700–$76,650/yr
Canada

  • Drive operational excellence and scalability across the Revenue organization by optimizing GTM processes and technology.
  • Strengthen data integrity and build AI-ready systems to improve team performance.
  • Partner with Sales, Marketing, Customer Success, and Enablement to solve complex operational problems.

Roofr builds a CRM platform for roofing contractors, connecting sales tools like aerial measurements and digital proposals with payments and material ordering. As a successful startup with strong financials and an amazing culture, they offer significant growth opportunities and equity.

Global

  • Own strategy and planning to optimize sales, engagement, and customer service processes.
  • Drive cross-functional alignment and orchestrate workflows across field, product, and technology teams.
  • Lead sales enablement and AI integration to automate workflows and surface insights.

Counterpart is a management liability insurance platform that uses advanced technology to measure and mitigate risk for small businesses. They are a growing startup committed to building a welcoming and inclusive workplace.

US Canada Mexico UK Unlimited PTO

  • Lead and scale the Revenue Operations practice as a senior player-coach.
  • Manage a team of RevOps Strategists and oversee complex client engagements.
  • Provide hands-on technical expertise across Salesforce, HubSpot, and marketing automation.

Directive Consulting is a B2B performance marketing agency that uses Customer Generation methodology to drive real revenue for clients. They have a remote-first, fast-paced culture with a focus on innovation and growth.

US

  • Act as the primary liaison between Customer Success & Support and BizApps/ePMO to translate business needs into system requirements.
  • Own and maintain the capabilities roadmap for Customer Success, Renewals, and Support, prioritizing automation and AI initiatives.
  • Drive process improvements through workflow automation, conversational AI, and self-service innovations to enhance efficiency.

KnowBe4 is a cybersecurity company that provides security awareness training and AI-powered defense platforms. It serves over 70,000 organizations globally and fosters a modern, high-tech, and fun work environment.

Canada Unlimited PTO

  • Lead and mentor a team of Revenue Operations Solution Engineers, managing workload, coaching, and performance.
  • Provide hands-on technical expertise across Salesforce, HubSpot, and marketing automation platforms for complex client engagements.
  • Translate sophisticated technical challenges into practical business recommendations for senior stakeholders.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. We are a remote-first company with a focus on collaboration and employee wellbeing.

US

  • Partner with revenue leaders and cross-functional teams to improve operational visibility and decision-making across the revenue lifecycle.
  • Build and manage reporting for pipeline visibility, bookings, forecasting, retention, and customer health.
  • Analyze data from multiple systems to identify trends and translate findings into actionable recommendations.

Everway creates technology that helps everyone understand and be understood, focusing on neuroinclusion. They are a global community of over 800 employees with a culture that values curiosity, courage, and commitment.

US Unlimited PTO

  • Build and own the operational backbone for sales, marketing, and customer success, including CRM configuration, analytics, and forecasting.
  • Own revenue technology stack evaluation, consolidation, and management with a focus on cost and utilization.
  • Serve as the primary connector across sales ops, marketing ops, and revenue ops, driving AI-driven improvements and compensation design.

Alethea is a technology company dedicated to detecting and mitigating online risks, disinformation, and social media manipulation, helping clients navigate complex digital landscapes. Founded in 2019, the company is scaling from $20M in ARR and focuses on building foundational revenue operations.

US UK

  • Serve as a trusted partner to the VP of RevOps and Chief Customer Officer, executing core revenue operations activities during the 2027 budget cycle.
  • Support the integration of an $80M+ acquisition, owning territory design, account routing, Salesforce data enrichment, and pipeline forecasting.
  • Identify and resolve friction points in territory coverage, lead routing, CRM data integrity, and forecasting, while partnering cross-functionally with Finance and Marketing.

Gratia is a remote-first, apprenticeship-based platform that connects ambitious companies with hands-on experts to deliver real results. They maintain an 88.2 Net Promoter Score and work with global clients like USA Today Co., Endeavor, and New York Life.