Head of Revenue Operations

Kustomer

Remote regions

US UK

Salary range

$200,000–$240,000/yr

Benefits

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About the Role:

  • Lead an established team of senior RevOps and Enablement professionals across Sales, Marketing, and CX.
  • Elevate analytics, forecasting, and systems architecture with AI-first workflows.
  • Serve as a strategic partner to the CRO on revenue optimization.

Key Responsibilities:

  • Own end-to-end GTM reporting, pipeline forecasting, and revenue tech stack.
  • Drive AI adoption into measurable operating leverage.
  • Design scalable processes and enablement programs for revenue growth.

Qualifications:

  • 10+ years in revenue operations or sales operations with B2B SaaS scaling.
  • 3+ years leading senior RevOps talent and driving AI adoption.
  • Advanced proficiency with CRM, engagement tools, and AI/LLM automation.

Benefits:

  • Competitive salary and stock options.
  • 100% healthcare coverage, 401K, and WiFi/mobile reimbursement.

Kustomer

Kustomer is an AI-native conversational CRM platform that unifies customer data for personalized service across every channel. Founded in 2015, it has raised over $230M, is backed by top VCs, and operates as a remote-friendly team across the US and UK.

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