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Role Overview:

  • Serve as the primary strategic interface for partners, driving growth through pre-sales technical excellence and AI-first adoption.
  • Combine trusted advisory relationships, solution architecture, and go-to-market leadership into one accountable role.

Key Responsibilities:

  • Lead technical discovery, demos, and proofs-of-concept that accelerate partner-led customer engagements.
  • Champion AI-enabled solution design and coordinate internal specialists to deliver measurable outcomes.

What This Role Does Not Do:

  • Perform platform configuration, development, or solution delivery.
  • Manage contracts or pricing, or replace deep technical implementation specialists.

ServiceNow

ServiceNow is an AI platform company that helps enterprises automate and reinvent workflows by connecting AI, data, and processes. They serve 85% of the Fortune 500 and foster an AI-native, people-focused culture that emphasizes innovation and collaboration.

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