Technical Support Engineer 1
Remote regions
USBenefits
Unlimited PTO
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Responsibilities:
- Provide excellent customer service to all customers, partners, and internal stakeholders.
- Follow all ticket SLA and notation departmental guidelines.
- Become knowledgeable about Agiloft and products with which we integrate.
Qualifications:
- 1+ years of experience in customer support or a similar role.
- Excellent trouble-shooting and analytical skills.
- Strong verbal and written communication skills.
Preferred Qualifications:
- Bachelor’s degree in computer science or a related field.
- Experience with database concepts, web-based technologies, and operating systems.
- Basic knowledge of SQL, Java, APIs, and Linux.
Agiloft
Agiloft is the global leader in data-first contract lifecycle management (CLM) software. They help organizations manage the end-to-end process of proposing, negotiating, signing, and leveraging contracts. Agiloft is a growing, vibrant, successful company that is at the forefront of a must-have market for all organizations with strong employee experience and customer experience.