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Responsibilities:
- Manage large amounts of inbound calls in a timely manner.
- Follow communication scripts and identify customer needs.
- Access company resources to accurately handle calls and upselling.
Qualifications:
- Previous 3-6 months customer service experience preferred.
- Basic computer skills and strong phone communication.
- Must be 18 years or older and pass background check.
Work Environment:
- Bring your own device with specific hardware requirements.
- Shifts between 7:00am-9:00pm CST, Mon-Fri and every other weekend.
- Paid training typically 2-5 days.
Five Star Solutions
Five Star Solutions provides customer service and call center solutions for a variety of clients. They are committed to a diverse, professional workforce and are an equal opportunity employer.