Similar Jobs
See allPatient Billing Representative
Five Star Solutions
US
Customer Service
Healthcare Billing
Insurance Verification
Patient Account Specialist - Customer Support
Upstream Rehabilitation
US
Active Listening
Communication
Microsoft Office
Customer Service Representative
Five Star Solutions
US
Customer Service
Call Center
Communication
Customer Service Representative – Utility Billing
Five Star Solutions
US
Customer Service
Communication
Data Entry
Customer Service Representative
PayZen
US
Customer Service
Communication
Problem Solving
About the Role:
- This remote position supports patients with billing questions, insurance payments, and account balances.
- You'll work Monday-Friday from 9:00am to 6:00pm (EST) and receive paid training.
What You'll Do:
- Answer inbound calls and provide accurate information about patient accounts and charges.
- Process credit card payments and document all call details and actions taken.
- Escalate complex billing disputes to the appropriate department.
What We're Looking For:
- At least one year of call center or customer service/office experience.
- Strong verbal and written communication skills and basic computer proficiency.
- A calm, professional approach and a patient-focused attitude.
Compensation & Hours:
- Hourly pay of $14 per hour, with a $1/hr shift differential for nights and weekends.
- Full-time status at 40 hours per week with training typically lasting one week.
Five Star Solutions
Five Star Solutions provides customer service and medical billing support, helping patients navigate their billing questions with care. The company values diversity and is committed to a professional, diverse workforce, offering equal opportunity employment.