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About the Role:
- You are the voice and heart of our brand, delivering personalized, empathetic support across email and social media.
- You take ownership of customer interactions, from subscription management to delivery queries.
- You turn everyday support into long-term brand loyalty.
About You:
- You are an empathetic problem-solver and active listener who crafts thoughtful responses.
- You are a curious collaborator who thrives on feedback and seeks to improve operations.
- You care about making a difference in the world.
Why Work With Us:
- We are a certified B Corp committed to social and environmental impact.
- We offer competitive salaries, healthcare support, generous paid leave, and learning opportunities.
- We have a proud team culture with over 90% of our team feeling proud to work with us.
Who Gives A Crap
We are a leading eco-friendly household essentials business that donates 50% of our profits to provide clean water and toilets. Our team of 250+ people is passionate about making a positive impact and we pride ourselves on a supportive, purpose-driven culture.