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About the Role:
- As a Customer Success Manager, you will develop and maintain long-term business relationships with clients.
- You will deeply understand customer priorities and ensure they receive value from Surglogs’ software.
- You will monitor utilization and identify upsell and expansion opportunities.
Key Responsibilities:
- Onboard and train new customers on the software by developing and delivering unique success plans.
- Educate clients on new features, software updates, and best practices.
- Ensure customers renew their annual subscription and customize software for better utilization.
What We Offer:
- Base salary of $71,000/year with on-target earnings of $86,000/year.
- Comprehensive benefits including medical, dental, vision, accident, and life insurance.
- PTO package, paid holidays, and 401(k) plan.
Surglogs
Surglogs is an award-winning software solution digitizing and streamlining regulatory compliance for ambulatory surgery centers and healthcare facilities across the US. They are a quickly growing team looking for ambitious and passionate individuals to lead the movement together.