Customer Success Manager
Remote regions
USBenefits
4w PTO
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About the role:
- You will orchestrate the post-sales journey for ~30 enterprise accounts, guiding customers from onboarding to renewal and expansion.
- You will establish a strong operating cadence with health checks, executive syncs, QBRs, and success planning.
What you'll bring:
- Deep experience managing enterprise SaaS customers and running technical conversations around APIs and automation.
- Commercial acumen to support renewals and expansion, with an operational rigor to proactively manage customer health.
Why n8n:
- Work remotely in the US with a high-impact team backed by top investors.
- Enjoy competitive compensation, equity, 20 vacation days, and comprehensive US benefits including medical, dental, vision, and 401(k).
n8n
n8n is an open workflow orchestration platform that gives technical teams the freedom of code with the speed of no-code, providing 500+ integrations for automation and AI. Founded in 2019, the company has grown to a diverse team of over 260 across Europe and the US, backed by Sequoia and SAP, with a builder-driven culture centered in Berlin.