Senior Customer Success Manager
Remote regions
USBenefits
Unlimited PTO
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Role Overview:
- Own customer health, onboarding, and strategic account planning for enterprise clients.
- Drive retention and growth through QBRs, upselling, and cross-selling.
Qualifications:
- Minimum 3-5 years in customer success, with a track record of expansion.
- Experience in construction technology and SaaS metrics like NRR and NPS preferred.
Benefits & Culture:
- Join a hypergrowth AI startup with 100+ employees and strong funding.
- Enjoy unlimited PTO, flexible remote/hybrid options, and comprehensive medical plans.
Trunk Tools
Trunk Tools is the leading AI company revolutionizing construction by embedding intelligent automation into field operations. With 100+ employees and $70M in funding, the startup is scaling fast and entering a period of hypergrowth.