Develop and execute strategic account plans that drive measurable value for enterprise customers.
Build trusted relationships with key stakeholders and lead renewal and expansion efforts.
Analyze customer data and collaborate cross-functionally to ensure seamless customer experiences.
RealPage provides software and analytics for real estate management. The company fosters an inclusive environment and offers competitive benefits to its employees.
Manage a portfolio of construction clients to drive product adoption and success.
Partner with cross-functional teams to ensure customer needs are met.
Analyze usage data to identify risks and opportunities for growth.
Fieldwire is a construction management software platform that streamlines field operations and collaboration. Backed by Hilti, the company serves general and specialty contractors with a focus on improving project efficiency.
Own a portfolio of Enterprise and Strategic accounts end-to-end — from onboarding through renewal — with full accountability for retention and net revenue expansion
Design and run tailored rollout and enablement programs that get large organizations to value fast and build internal momentum for broader adoption
Lead QBRs and EBRs that connect Scribe's impact to the metrics executives care about, and use those conversations to surface expansion opportunities
Scribe provides a Specialized Intelligence platform that captures how work happens and turns it into a living asset for teams and AI agents. Founded in 2019, the company has grown to 7 million users across 600,000 businesses, is valued at over $1 billion, and has been named a LinkedIn Top Startup.
Build strategic relationships with enterprise customers to drive adoption, retention, and growth.
Facilitate quarterly Executive Business Reviews to track goals, progress, and opportunities.
Identify and develop upsell opportunities while advocating for customer needs cross-departmentally.
FourKites is the leader in AI-driven supply chain transformation for global enterprises, turning supply chain data into automated action. They process over 3.2 million supply chain events daily and help 1,600+ global brands prevent disruptions and optimize performance.
Manage a portfolio of 40-60 mid-market customers as their strategic partner across the full customer lifecycle.
Lead onboarding, drive adoption, and partner with Account Management on retention and expansion.
Act as a trusted advisor, own escalations, and advocate for customers internally.
Customer.io is a platform that helps companies send automated emails, push notifications, in-app messages, and SMS using real-time behavioral data. It serves over 9,000 companies from startups to global brands and values empathy, transparency, and responsibility.
Manage a portfolio of 100-200 named accounts, using AI tooling to prioritize and drive outcomes.
Conduct workshops and create success plans to maximize customer value and ensure adoption.
Collaborate cross-functionally with Sales, Support, and Product to resolve technical issues.
Samsara is the pioneer of the Connected Operations Cloud, enabling organizations that depend on physical operations to harness IoT data for actionable insights. We are a public company with a diverse workforce, committed to improving the safety, efficiency, and sustainability of the operations that power the global economy.
Own a portfolio of n8n enterprise customers as the primary post-sales partner across onboarding, adoption, and renewal
Drive value by leading kickoffs, success planning, and executive business reviews that translate product usage into measurable ROI
Partner with Support, Solutions Engineering, and Sales to manage customer health and uncover expansion opportunities
n8n is an open workflow orchestration platform that gives technical teams the freedom of code with the speed of no-code, providing 500+ integrations for automation and AI. Founded in 2019, the company has grown to a diverse team of over 260 across Europe and the US, backed by Sequoia and SAP, with a builder-driven culture centered in Berlin.
Onboard new customers and guide them through the product to drive early adoption and success.
Manage ongoing customer relationships across email, phone, and chat, resolving issues and coordinating internally.
Track customer health metrics, identify upsell opportunities, and maintain CRM records to surface insights.
The company is an early-stage AI recruiting platform that helps hiring teams manage and optimize their recruiting processes. It is a small, customer-focused startup that values long-term partnerships and proactive customer success.
Own success and health for a portfolio of Automotive customers, driving adoption and mitigating churn.
Partner with customers to maximize value, identify upsell and cross-sell opportunities, and secure renewals.
Act as a trusted advisor and customer advocate, conducting check-ins and solving challenges proactively.
Podium brings AI Employees to local businesses to turn every conversation into revenue. Trusted by 60,000+ businesses, Podium has crossed $100M in AI Agent ARR and deploys 10,000 AI employees, with a culture focused on growth and high standards.
Own a portfolio of Enterprise accounts as the primary relationship steward, building proactive, outcome-driven strategies that deliver measurable value and drive retention and expansion.
Develop SMART goals collaboratively with customers, track progress rigorously, and demonstrate the quantified impact of the Conga platform on their business.
Align closely with Sales counterparts to drive shared account strategy, identify risks early, and co-create mitigation plans that protect the relationship and revenue.
Conga aligns commercial operations so companies run as connected, smarter businesses by unifying pricing, quoting, contracting, rebates, and communications. With over 10,000 customers worldwide—including more than 50% of the Fortune 100®—Conga fosters a community where colleagues can innovate and grow, with every voice heard.
Own a portfolio of 20-30 large enterprise employer relationships.
Drive retention, renewals, and risk mitigation strategies.
Use engagement and ROI data to influence senior stakeholders.
Sword Health is an AI care company building a 24/7 AI-native platform for physical therapy, women's health, and mental health. With 700,000+ members, 1,000+ enterprise clients, and over $500M in funding, it's a fast-moving, mission-driven workplace.
Own a portfolio of enterprise clients, building consultative relationships and driving adoption and value realization.
Lead client health monitoring, renewals, and identify growth opportunities across assigned accounts.
Work cross-functionally with Sales, Product, Support, and other teams to align client priorities with Rithum’s capabilities.
Rithum is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV.
Own the end-to-end post-sale experience for electric utility customers, serving as trusted advisor and driving platform adoption and ROI.
Monitor account health, identify risks, and lead structured recovery efforts to ensure retention and renewals.
Collaborate cross-functionally with sales, product, and engineering to influence product direction and expand successful use cases.
This company provides an AI-powered technology platform for electric utility customers to improve inspection, maintenance, and asset management. It is a high-growth startup with a passionate, technically focused team committed to innovation and customer outcomes.
Independently own a diverse book of Mid-Market and Enterprise customers, driving adoption and retention.
Lead renewal strategy and execution, including pricing conversations and multi-year negotiations.
Serve as a trusted advisor, identifying upsell opportunities and mitigating churn through data-driven engagement.
Fluxx is a collaborative grantmaking platform that helps foundations and agencies streamline the grantmaking process to get funding to those who need it. The company has a community of 450+ grantmakers and a people-first, inclusive culture focused on continuous learning.
Lead strategic enterprise accounts, building trusted executive relationships and stepping in where needed.
Hire, coach, and develop a high-performing West Coast Customer Success team.
Drive operational excellence through forecasting, account-health cadences, and structured risk reviews.
n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. We're a diverse team of over 260, connected by a shared builder spirit and backed by top investors.
Serve as a strategic advisor to enterprise healthcare customers, building relationships with C-suite executives and driving outcomes, adoption, and growth.
Develop and execute account plans, lead executive business reviews, and identify improvement opportunities through data analysis.
Collaborate with internal teams and facilitate stakeholder collaboration to advance care coordination and network performance.
PointClickCare is a leading healthcare technology company that provides software solutions for care coordination across acute, post-acute, and payer settings. With a focus on value-based care, the company serves a large enterprise client base and fosters a culture of innovation and customer partnership.
Serve as a key point of contact for post-sale inquiries and technical concerns, ensuring customers get maximum value from the product.
Draft Helpdesk articles for frequently asked questions and gather customer feedback to share with the product team.
Collaborate with sales, marketing, and product teams to align strategies and share customer insights.
Renterra is modernizing the $100B+ equipment rental industry with an end-to-end platform that helps rental companies run their businesses more efficiently. It is a Series A–backed, venture-funded SaaS company serving hundreds of rental businesses across the U.S. and Canada, with an inclusive and supportive team culture.
Manage a portfolio of 40 mid-market and enterprise accounts, driving adoption, retention, and expansion.
Own customer onboarding, renewals, and proactive risk management using data-driven insights.
Act as the voice of the customer and collaborate cross-functionally to improve the product experience.
The company provides a rapidly evolving SaaS product that helps sales teams streamline their revenue workflows. It is an early-stage or rapidly growing organization with a fast-paced, dynamic culture.
Drive measurable value realization within the first 90 days post-sale and own renewal and expansion strategy for your portfolio.
Develop multi-threaded relationships across decision-makers and create structured success plans tied to customer KPIs.
Proactively identify churn indicators through behavioral data and develop structured save plans with clear ROI articulation.
Karbon is the global leader in AI-powered practice management software for accounting firms, providing an award-winning cloud platform that helps tens of thousands of accounting professionals work more efficiently. They are well-funded, ranked #1 on G2, growing rapidly, and have a people-first culture recognized with Great Place To Work® certification and on Fortune magazine's Best Small Workplaces™ List.
Architect and optimize self-serve AI ecosystems and onboarding pathways to maximize user independence.
Own the end-to-end commercial lifecycle for Mid-Market customers, driving renewals, upsells, and NRR targets.
Act as the high-level human escalation layer and deliver tailored configuration consultations for enterprise partners.
Waitwhile provides a queue management and appointment scheduling platform that helps businesses eliminate waiting lines. Trusted by 10,000 companies and backed by Allegion, it has helped over 250 million people with a collaborative culture.