Loss Prevention Associate

Key Responsibilities:

• Perform delinquent account collection calls, emails, or text messages assigned by management
• Service inbound customer calls pertaining to collections and maintain clear notes
• Set up and process one-time and recurring payments, and prepare accounts for pre-repossession

Key Requirements:

• Proficiency in both Spanish and English is preferred
• One plus years' experience with collections in a call center environment
• Strong customer, communication, and organizational skills with a high level of integrity

Our Culture:

• We value diversity, compassion, simplicity, honesty, and transparency
• We believe financial opportunity belongs to everyone and work every day to improve lives by extending it