Serve as the primary technical point of contact for a portfolio of Grafana customers.
Design the observability maturity journey of customers and assist them on that path.
Conduct regular technical reviews and health checks to ensure client success.
Grafana Labs is a remote-first, open-source powerhouse. They help more than 3,000 companies manage their observability strategies with the Grafana LGTM Stack. Their team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything they do.
Serve as the primary technical point of contact for a portfolio of customers.
Design the observability maturity journey of customers and assist them on that path.
Provide expert-level troubleshooting and guidance to drive adoption.
They connect job seekers with partner companies through an AI-powered matching process. The company values quick, objective, and fair application reviews, identifying top candidates for hiring companies.
Owning and leading a high-performing engineering team, with a strong focus on career development, wellbeing, and impact
Partnering with Engineering Managers and Staff Engineers to define and execute Canva’s longer-term observability strategy
Translating high-level goals into clear roadmaps, priorities, and delivery plans
Canva is a design platform redefining how the world experiences design. They have campuses in Sydney and Melbourne and co-working spaces across ANZ, trusting their Canvanauts to find the balance that helps them and their teams do their best work.
You will be responsible for building and managing a team of high-performing Solution Engineers.
Ensure that your customers are successful after the sale, in their adoption and roll-out of Grafana products.
Work with Product Management and Engineering to influence the roadmap, based on customer and team feedback.
Grafana Labs is a remote-first, open-source powerhouse that provides the Grafana LGTM Stack. They help more than 3,000 companies manage their observability strategies and thrive in an innovation-driven environment where transparency, autonomy, and trust fuel everything they do.
Work with your team to build and roll out new features, then use the results to iterate and improve.
Drive projects from initial ideation all the way to operations once it is in the hands of customers.
Maintain critical systems, and own their reliability, performance, and availability.
Grafana Labs is a remote-first, open-source powerhouse with over 20M users. They provide observability strategies for over 3,000 companies, featuring scalable metrics, logs, and traces, and thrive in an innovation-driven environment with transparency, autonomy, and trust.
Partnering with our senior AI PM to define and own AI features end-to-end
Working closely with our product marketing and sales teams to shape our AI messaging and support large commercial deals
Understanding competitors, working with partners and staying on top of the broader AI market
Grafana Labs is a remote-first, open-source powerhouse with more than 20M users of Grafana. It helps more than 3,000 companies manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
Design and implement high-quality, scalable services to be consumed by multiple Grafana Cloud products.
Support the technical direction and vision of the team, contributing to strategic discussions and future development of observability solutions
Be a part of your team’s follow-the-sun on-call rotations and take ownership of the services you’re running
Grafana Labs is a remote-first, open-source powerhouse that provides the leading open source visualization tool. They help more than 3,000 companies manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack. The team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
Attract, recruit, ramp, and mentor a team of great Presales SE’s from diverse backgrounds and experiences.
Partner with the East Sales leadership on customer programs, marketing initiatives and community/company events to drive adoption and expansion within our customer base.
Ensure that your customers’ requirements are being met with our product through partnership with Product Management and Engineering, helping them prioritize their teams time with a data-driven approach to wins/losses/needs vs wants, etc.
Grafana Labs is a remote-first, open-source powerhouse that provides open source visualization tools. They help companies manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack. The team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything.
Ship features that make learning experiences feel obvious, smooth, and scalable.
Enable contribution and authoring (especially for non-engineers): create workflows and product features that let many contributors safely create, iterate on, and improve learning content.
Grafana Labs is a remote-first, open-source powerhouse with more than 20M users of Grafana, the open source visualization tool, around the globe. They help more than 3,000 companies manage their observability strategies with the Grafana LGTM Stack.
Partner with our Sales team to articulate the overall Grafana value proposition, vision, and strategy to customers
Own the technical engagement with customers and help to close high-velocity opportunities through advanced competitive knowledge, technical skill, and credibility
Deliver product and technical presentations to potential and existing customers
Grafana Labs is a remote-first, open-source powerhouse with Grafana, the open source visualization tool, around the globe. They help more than 3,000 companies manage their observability strategies with the Grafana LGTM Stack and thrive in an innovation-driven environment.
Be a key contributor on an Agile development team, collaboratively realizing business value through iterative software development lifecycle.
Build and execute the monitoring strategy for ScienceLogic SaaS infrastructure.
Define, deploy, and maintain system and service monitors.
ScienceLogic is a leader in IT Operations Management, giving modern IT operations actionable insights for faster problem resolution and prediction. They see everything across cloud and distributed architectures, contextualizing data through relationship mapping, and acting on this insight through integration and automation.
Partner with our Sales team to articulate the overall Grafana value proposition, vision and strategy to customers.
Owning the technical engagement with customers and help close complex opportunities through advanced competitive knowledge, technical skill and credibility.
Effectively communicate with customers and internal teams to provide feedback on our products and the competitive landscape.
Grafana Labs is a remote-first, open-source powerhouse with more than 20M users of Grafana, the open source visualization tool, around the globe. They help more than 3,000 companies manage their observability strategies with the Grafana LGTM Stack.