Source Job

• Partner with our Sales team to articulate the overall Grafana value proposition, vision and strategy to customers.
• Owning the technical engagement with customers and help close complex opportunities through advanced competitive knowledge, technical skill and credibility.
• Effectively communicate with customers and internal teams to provide feedback on our products and the competitive landscape.

Grafana Labs is a remote-first, open-source powerhouse with more than 20M users of Grafana, the open source visualization tool, around the globe. They help more than 3,000 companies manage their observability strategies with the Grafana LGTM Stack.

• You will be responsible for building and managing a team of high-performing Solution Engineers.
• Ensure that your customers are successful after the sale, in their adoption and roll-out of Grafana products.
• Work with Product Management and Engineering to influence the roadmap, based on customer and team feedback.

Grafana Labs is a remote-first, open-source powerhouse that provides the Grafana LGTM Stack. They help more than 3,000 companies manage their observability strategies and thrive in an innovation-driven environment where transparency, autonomy, and trust fuel everything they do.

• Actively partner with and teach Product Managers to define product value, messaging, and go-to-market strategy.
• Partner with product management, engineering and various go-to-market functions to create materials that help customers evaluate and adopt our products.
• Own customer lifecycle campaigns to strategically shape marketing programs and drive growth across the entire customer journey.

Grafana Labs is a remote-first, open-source powerhouse that provides open source visualization tools. They help more than 3,000 companies manage their observability strategies with the Grafana LGTM Stack, and their team thrives in an innovation-driven environment.

• Attract, recruit, ramp, and mentor a team of great Presales SE’s from diverse backgrounds and experiences.
• Partner with the East Sales leadership on customer programs, marketing initiatives and community/company events to drive adoption and expansion within our customer base.
• Ensure that your customers’ requirements are being met with our product through partnership with Product Management and Engineering, helping them prioritize their teams time with a data-driven approach to wins/losses/needs vs wants, etc.

Grafana Labs is a remote-first, open-source powerhouse that provides open source visualization tools. They help companies manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack. The team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything.

• Collaborate with customers to uncover new opportunities for growth and profitability.
• Develop compelling ROI/TCO models that identify value areas.
• Enable pre/post sales teams through training and content development.

Grafana Labs is a remote-first, open-source powerhouse with over 20M users of Grafana, the open-source visualization tool. The team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything they do.

• Meet and exceed individual quarterly and annual sales goals
• Outbound prospecting into net-new customers
• Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, and negotiations)

Grafana Labs is a remote-first, open-source powerhouse that provides a visualization tool used by millions globally. They help over 3,000 companies manage observability strategies with the Grafana LGTM Stack and are scaling fast while maintaining a global, collaborative culture.

• Meet and exceed individual quarterly and annual sales goals
• Outbound prospecting into net-new customers
• Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, and negotiations)

Grafana Labs is a remote-first, open-source powerhouse with more than 20M users of Grafana, the open source visualization tool, around the globe. They help more than 3,000 companies manage their observability strategies with the Grafana LGTM Stack with a global collaborative culture, and a passion for meaningful work.

• Develop and mentor your sales team
• Develop a pipeline to help over-achieve revenue targets
• Direct sales activities by establishing sales territories, quotas, and goals

Grafana Labs is a remote-first, open-source powerhouse that provides tools for monitoring and observability. They have a global collaborative culture with a passion for meaningful work, and their team thrives in an innovation-driven environment characterized by transparency, autonomy, and trust.

• Partner with Account Executives to support technical pre-sales efforts.
• Act as a trusted technical advisor, guiding prospects and customers.
• Collaborate with internal teams to ensure a smooth pilot and implementation process.

OPAQUE is the Confidential AI company that was born from UC Berkeley’s RISELab. They solve the core challenge blocking AI adoption at scale: security concerns about data leaks or compliance violations. OPAQUE is a high-growth startup with a team of passionate, driven professionals.

• Partner with the sales team to offer technical expertise and build customer trust.
• Build and maintain deep product knowledge while staying current with industry trends.
• Collaborate with Product and Engineering teams to gather valuable customer feedback.

Incident.io is the leading AI incident response platform, built to help teams dramatically reduce incident response time and improve reliability. They bring together on-call, incident response, AI SRE, and status pages in a single platform. They've raised $100M and helped over 1,500 companies, including Netflix, Airbnb, and Block, run more than 500,000 incidents since launching in 2021.

• Coding new features, enhancing operational experience, and iteratively improving systems.
• Authoring, contributing to, and reviewing design documents and shaping roadmaps.
• Mentoring team members and participating in on-call rotations to own customer experience.

Grafana Labs is a remote-first, open-source powerhouse with more than 20M users globally. They help more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies and thrive in an innovation-driven environment where transparency, autonomy, and trust fuel everything they do.