As a Solutions Support Engineer, you will be part of a global team providing outstanding technical support to customers.
You will troubleshoot technical problems using a mix of debugging, networking, system administration, and coding.

Responsibilities:

Own, troubleshoot, and solve customer technical issues using collaboration, best practices, and transparency across teams.
Identify cases requiring escalation and coordinate incident management requests.
Design and implement automation solutions that scale support offerings.

Minimum qualifications:

Native Brazilian speaker with excellent English, comfortable working 10am to 7pm BRT.
5+ years of hands-on technical support or system administration experience, with 2+ years in Cloud technologies and 1+ year in Kubernetes.

Wiz

We are redefining security for the AI era, connecting code, cloud, and runtime into a single platform. As one of the fastest-growing startups, powered by Google, we are trusted by over 65% of the Fortune 100 and scan over 230 billion files daily, with a culture that values world-class talent and collaboration.

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