Customer Success Manager - Chicago
Benefits
Unlimited PTO
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About Flai:
- Flai is building the leading AI-native communications platform for car dealerships.
- Backed by leading VCs, the team has grown quickly with real traction across hundreds of dealerships.
What You'll Do:
- Own onboarding and rollout, driving timelines, integrations, and training.
- Get dealerships hooked on using Flai daily and prove it with metrics.
- Be the quarterback for customers, building trusted relationships with dealership leaders.
Must Have:
- Proven customer success execution in a fast-moving B2B SaaS environment.
- Sharp communication and operational discipline with strong CRM hygiene.
- High ownership and excitement for early-stage, evolving processes.
Why Flai:
- Real traction and investors betting big on the team.
- Your work will directly shape how Flai serves customers for years.
Flai
Flai is building an AI-native communications platform for car dealerships, aiming to modernize a $1.3 trillion industry. They are a small, scrappy, high-trust team backed by leading VCs, with products deployed across hundreds of dealerships and rapid growth.