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WHAT YOU WILL DO:
- Provide first-line technical support to employees
- Respond to IT support requests and troubleshoot common issues
- Assist with software, account, access, and connectivity problems
WHAT WE ARE LOOKING FOR:
- 0–2 years of experience in IT support, technical support, help desk, or a related role
- Basic understanding of computers, operating systems, networks, and common software
- Strong troubleshooting and problem-solving skills
NICE TO HAVE:
- CompTIA A+, Google IT Support, or similar certification
- Experience with Windows and macOS
- Familiarity with Microsoft 365 or Google Workspace
COMPENSATION AND BENEFITS:
- $48,000–$62,000 annually, depending on experience
- Remote-first working environment and professional development opportunities
- Benefits package designed to support the team
CerebriOS
CerebriOS is a software company building B2B SaaS products that help businesses make better decisions, streamline operations, and get more value from their data. They are a growing technology company with a remote-first culture.