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Job Summary:
- Serve as the primary point of contact for onboarding customers to Cision platforms.
- Conduct customer discovery and success planning to ensure time to value.
Essential Duties:
- Perform customer-facing onboarding activities including training and configuration.
- Execute against key onboarding KPIs like milestone achievement and satisfaction.
Qualifications:
- Graduate degree preferred, excellent English required.
- Experience in customer-facing roles and working knowledge of MS Office.
Company Culture:
- Cision values diversity, equity, and inclusion as vital to innovation.
- They are committed to providing reasonable accommodations for disabilities.
Cision
Cision is the global leader in consumer and media intelligence, engagement, and communication solutions. With over 75,000 clients including 84% of the Fortune 500, they foster an inclusive culture and have been named a Top Diversity Employer.